FAQs

What professions are your solutions aimed at?

Our solutions are suitable for VSEs, SMEs, and large groups carrying out various activities, such as:

•  Logistic operator
• Full load
• Groupage / Pallet shop
• Parcel
• Couriers / Bags

Is the solution easily configurable?

Absolutely. Our solutions adapt to your business needs, and we offer different levels of user configuration to match your requirements.
We offer training to get started with the built-in tools, and our support service is available for additional questions – directly via the application!

What kind of support do you offer?

We offer different levels of support, depending on your needs:

• Standard support: 9am-7pm (CET) from Monday to Friday
• Optional extended support: from 7 to 9 and from 19 to 23 (CET) from Monday to Friday
• Optional global support: 7/7 – 24/24
• First or second level support thanks to our Intranet

You can benefit from support that is natively integrated into your application: each user can in fact make their requests or corrective help directly from their work environment and describe their level of urgency.